For crystal clear visuals, Mac laptops feature a thin Retina display with edge-to-edge glass. Offering speedy USB 3 data transfer, your Apple laptop includes a USB-C port that also provides charging and video output, allowing you to easily connect a variety of devices, including a portable printer.A sixth-generation Intel Core M processor combines with macOS for a system that generates minimal. MacBook Pro with Retina Display and the Environment. Apple takes a complete product life cycle approach to determining our environmental impact. MacBook Pro with Retina display is designed with the following features to reduce its environmental impact: Highly recyclable aluminum enclosure; Mercury-free LED-backlit display.
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
How do I get service for my Mac?
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
| MacBook Pro | Out of Warranty |
|---|---|
| 16-inch MacBook Pro | $ 199 |
| 15-inch MacBook Pro with Retina display | $ 199 |
| 13-inch MacBook Pro with Retina display | $ 199 |
| 15-inch MacBook Pro | $ 129 |
| 13-inch MacBook Pro | $ 129 |
| 17-inch MacBook Pro (Vintage) | $ 179 |
| MacBook Air | Out of Warranty |
|---|---|
| 13-inch MacBook Air | $ 129 |
| 11-inch MacBook Air | $ 129 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. Shipping (if required) is an additional $ 19.95.
Accessories
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
| Product | Accessory battery service |
|---|---|
| Magic Keyboard | $ 29 |
| Magic Keyboard with Numeric Keypad | $ 29 |
| Magic Mouse 2 | $ 29 |
| Magic Trackpad 2 | $ 29 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. If shipping is required, we'll add an additional $ 6.95 shipping fee.
Is your Mac covered by AppleCare+?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac models | $ 99 | $ 299 |
These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Mac's serial number.
Get ready for service
Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Information about these and other types of Mac ports is in the specifications for your Mac: Choose Apple menu > About This Mac, click Support, then click Specifications. Or check your Mac user guide.
Thunderbolt 3
Use Thunderbolt 3 with displays and other devices that connect using either a Thunderbolt 3 cable or USB-C cable. You can also connect a USB-C power adapter and cable to charge your notebook computer. If you have a device that doesn't connect to this port, you might be able to use an adapter to connect it.
These Mac models have Thunderbolt 3 ports:
- MacBook Pro introduced in 2016 or later
- MacBook Air introduced in 2018 or later
- iMac introduced in 2017 or later
- iMac Pro (all models)
- Mac mini introduced in 2018
- Mac Pro introduced in 2019
If your Mac notebook or desktop computer has more than one port like this, each port supports ThunderBolt 3 and USB-C.
USB-C
Use USB-C with displays and other devices that connect using a USB-C cable. You can also connect a USB-C power adapter and cable to charge your notebook computer. If you have a device that doesn't connect to this port, you might be able to use an adapter to connect it.
MacBook models introduced in 2015 or later have a single USB-C port. This port doesn't support Thunderbolt devices.
If your Mac has only one port like this, it's a MacBook that supports USB-C but not Thunderbolt.
Thunderbolt
Use Thunderbolt or Thunderbolt 2 with displays and other devices that connect using a Thunderbolt cable.
These Mac models have Thunderbolt or Thunderbolt 2 ports:
- MacBook Pro introduced in 2011 through 2015
- MacBook Air introduced in 2011 through 2017
- Mac mini introduced in 2011 through 2014
- iMac introduced in 2011 through 2015
- Mac Pro introduced in 2013
Thunderbolt and Thunderbolt 2 are not the same as Mini DisplayPort . They have the same shape, but use different symbols on the cable and port. However, this port does support Mini DisplayPort for video output, so you can use a Mini DisplayPort cable to connect a Mini DisplayPort display.
Mini DisplayPort
Use Mini DisplayPort with displays that connect using a Mini DisplayPort cable.
These Mac models have Mini DisplayPort:
- MacBook Pro introduced in late 2008 through 2010
- MacBook Air introduced in late 2008 through 2010
- Mac mini introduced in 2009 and 2010
- iMac introduced in 2009 and 2010
- Mac Pro introduced in 2009 through 2012
Mini DisplayPort is not the same as Thunderbolt or Thunderbolt 2 . They have the same shape, but use different symbols on the cable and port.
USB-A
Use USB-A with devices that connect using a USB cable. USB ports are sometimes known by the USB specification of the port, such as USB 2 or USB 3.
Left to right: power, two Thunderbolt, USB-A, and Audio-Out.
HDMI
Use HDMI with displays and TVs that connect using an HDMI cable.
Ethernet
Use Ethernet with networks and devices that connect using an Ethernet (RJ45) cable.
FireWire
Use FireWire with devices that connect using a FireWire 400 or FireWire 800 cable.
SD card
Use the SD card slot with SD, SDHC, SDXC, MMC, and UHS-II media cards, such as those used by digital cameras.
Audio
Use Audio-Out — or — with headphones, speakers, and other audio-output devices that connect using an audio cable that has a 3.5 mm (1/8 inch) audio jack.
Use Audio-In with a microphone or other audio-input device that connects using an audio cable that has a 3.5 mm (1/8 inch) audio jack.
Power
Use the power port , if available, to connect your computer to AC power using a MagSafe cable or adapter. This port isn't available on newer Mac notebook computers, which use Thunderbolt 3 or USB-C for power and charging. Learn more about power adapters and cables for Mac notebook computers.
Apple Macbook Pro Retina 15 Inch
Learn more